| Payment Terms |
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Pricing & Currency: All prices are listed in Canadian Dollars (CAD). For customers outside of Canada, currency conversion is automatically handled by Stripe using the exchange rate at the time of purchase.
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Sales Tax: Applicable sales taxes will be added for customers located in Canada.
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Invoices & Proof of Purchase: An invoice is automatically emailed to the account holder by Stripe at the time of each renewal. This invoice serves as your official proof of purchase. You can also view, download, and print all past receipts and invoices at any time by clicking the "Manage on Stripe" button on your My Account page.
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Procurement & Documentation Requests: If your organization requires specific documentation for internal procurement, compliance, or accounting purposes, please contact us prior to payment at sales@adpharm.net. We’ll do our best to accommodate your request, though we may not be able to fulfill all requirements.
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Payment Methods: We accept credit card payments, Apple Pay, and Google Pay via our secure Stripe checkout. Cheques, bank transfers, and other manual payment methods are not supported.
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Account Access Setup: To purchase a premium subscription, you must first register for a free basic account on AdPharm. Once your free account is created and you are logged in, completing your payment via the Subscription page will instantly upgrade your account to Premium access.
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Cancellations & Refunds: You may cancel your subscription at any time through your secure billing portal (accessible via your My Account page). Upon cancellation, your premium access will remain active until the end of your current paid billing period. All subscription payments are final and non-refundable.
Revised March 8, 2026. To view the previous version of our payment terms, please click here.
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